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Now a days the peoples use Electronic mails (e-mails) as their primary source of communication. Email content analysis is a useful process during the digital forensic investigation to detect the criminal activities occurs through the communication of the email messages. Emails are widely used to formal and informal communication in everyday life. This Enormous growth in the use of internet and digital devices also cause the rapid increase in the rate of digital crimes.
*Download Email Analysis Tool for free. Email Analysis Tool for Analyzing Evidence. The Email examiner program proffers the best email analysis platform to examine email. Its creation model reveals the production of optimized email evidence.
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The manual forensic analyse of email header & body data to extract the hidden information is very time consuming and also most of the time that should be ineffective. In such situations email data analysis software is the best option. Because they help in analysis of email data in bulk and also help the investigators to obtain the accurate result very fast. Email message analysis helps the investigator to to extract the information related to the user time, date, topic, location organisation etc.Basic Structure of Email File

An email file is basically divided into three section “Header, Body & Attachment”. The Attachment section is normally included within the email body part. But during email attachment analysis process it will be considered as a separate section and also the attachments may be a video, image, document or other types of files.

During the Email forensic investigation the email content analysis is divides into three parts

Email Header Analysis

Email Body Analysis

Email Attachment analysis

1) Email Header Analysis in Email Investigation

Email header play an important role in the identification of sender & receiver of the email and other additional information related to the email message. The analysis of email header allow the investigator to identify the following informations:

*Sender & Receiver of the email
*Network path
*MIME
*Email client information
*Time stamp
*SMTP information
*Encoding details

Generally the header field of the email is written from bottom to top. So the forensic email header analysis from bottom to top help the investigator obtain to data in the order they are occurred including the sender and receiver information.
2) Email Body Analysis

Email body is the field that is commonly used by the email users to communicate. Generally emails are more briefly written file than the other text documents. Addition to textual data it also contains “URL, non textual attachments, RTF, HTML “etc. During the analysis of email header field the investigator get the meta details that are related to the email message. But through the proper email body analysis the investigator can extract the hidden information that is try to communicate by the users.

3) Email Attachment analysis

Email attachments are the computer files which contain the data that are not included in main body of the email file. Attachments are usually used to simplify the sharing of large amount textual and non textual data across the internet. Normally attachments are included within the email body so that, we can say that the email files are act as the carrier for attachments. These files can be open and save independently after receiving the email. The email attachments can contain different types of “Text files, Audio files, Video files, images, Archive files”. For the cyber attacks and all the malware and pornographic content distributions are mainly occurred through the attachment. Hence the email attachment analysis help to find the these types of data and also help to extract all type of information that are invisibly communicate by the users.
Email Content Analysis Now Feasible Within Few Clicks

There are a variety of email message analysis tools are available in the software market that offers users with the promise of investing their forged or interpreted email message but fails to do it successfully. Meanwhile, MailXaminer is amongst those email analysis software which not only offers a unique procedure of forensic email analysis but also does it with accuracy and sheer security. Investment on this application is only an advantageous option to go for because the range of facilities bestowed under such a reasonable price is hard to find anywhere else. It also helps to analyze email content from a wide range of mailboxes as the software is supportive of 10 different types of file formats successfully.
Perform Email Forensic Analysis With Email Examiner

Plenty of situations lead to the requirement of performing email content analysis of email data. Suppose you use webmail service for emailing purpose and in the same mail profile an email is received from the webmail service authority asking about your email credentials.
NOTE: Email credentials are the login details of your account i.e. email ID and Password which are very confidential and shouldn’t be shared with anyone. Most importantly, no email service provider would ask you about your email credentials over email.
Hence, probably somebody has fallaciously tried to conquer the confidential details of your account to perform cyber crime activities with its usage. This way, any criminal activity performed using the respective account details will be accounted on the name of the profile holder i.e. you. Cyberspace has been facing such cases every now and then which are making it difficult for users to avoid due to the spotless way in which such acts are performed that they remain unnoticed in front of the users.
Performing email analysis with our MailXaminer program is the ultimate way to perform an authentic email investigation. This forensic email analysis software also offers a very strong search content technique which lets you search for the matched email message instantly.
Email Content Analysis with MailXaminer

Email forensic analysis is a common process in the Email Forensic Investigation. Most of the manual method to analyse the email content take a lot of time and also the result will be very pathetic. These are all the reasons that lead to use the email analysis software to analyse the email message during the email Investigation.
MailXaminer is a reliable email content analysis tool to examine and analyse the email files during the email investigation. Which allow the investigator to analyse the email message with its all meta data. It also allow the examiner to preview and examine the email file in different views : “Mail, Hex, Message Header, Properties, MIME, Email Hop, HTML, RTF, Attachments” follow the bellow steps to analyze email content in different views with MailXaminer.

Mail View: Mail view of the tool allow to preview the email message with its property including “Path, From, To, Cc, Bcc, Subject” etc. This view provides the result in the user perspective after the recovery f the email content.


Hex View: It will shows the email content in Hexadecimal value. During the email data analysis process by using character mapping from the Hex code, examiner can easily find whether anyone try to destroy any part of the email data.

Property View: It provides the short view of the email attributes like Message flags, Recipient, Represent sender, Sender details etc. This help the investigators to examine the data through the summarized details during email content analysis.


Message Header:During the email header analysis process this view will provide the header related all information such as “Sender address, Receiver address, MIME version, message ID, content type, Cc, Bcc” etc.

MIME View: It provides the complete MIME details including the version, textual or non textual attachment & header information. These information helps to find out all hidden evidences like the priority level that define the urgency of the mail.
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Email Hop: It help to perform email content analyse through examine the path of the email journey including the all gateways, router and switches through which the email had passed on its way. This will help the investigators to extract the more information through tracking the route in-between the sender and receiver.

HTML View: This view will help to perform email content analysis through analysing the internal script of the selected email in different views. It also help to identify whether any action is performed to remove the originality of the email data.


RTF View: This will help to identify any RTF formatting data is available in the email or not. The formatting and font setting can be easily analysed through this view.

Attachment View: This view allow to preview the email attachment if any attachment is available within the email file. It divides into two pane one provides the list of attachments available and the other for preview the attachment.

COVID-19 has pushed millions of people to work from home, and a flock of companies offering software for tracking workers has swooped in to pitch their products to employers across the country.
The services often sound relatively innocuous. Some vendors bill their tools as “automatic time tracking” or “workplace analytics” software. Others market to companies concerned about data breaches or intellectual property theft. We’ll call these tools, collectively, “bossware.” While aimed at helping employers, bossware puts workers’ privacy and security at risk by logging every click and keystroke, covertly gathering information for lawsuits, and using other spying features that go far beyond what is necessary and proportionate to manage a workforce.
This is not OK. When a home becomes an office, it remains a home. Workers should not be subject to nonconsensual surveillance or feel pressured to be scrutinized in their own homes to keep their jobs.What can they do?
Bossware typically lives on a computer or smartphone and has privileges to access data about everything that happens on that device. Most bossware collects, more or less, everything that the user does. We looked at marketing materials, demos, and customer reviews to get a sense of how these tools work. There are too many individual types of monitoring to list here, but we’ll try to break down the ways these products can surveil into general categories.
The broadest and most common type of surveillance is “activity monitoring.” This typically includes a log of which applications and websites workers use. It may include who they email or message—including subject lines and other metadata—and any posts they make on social media. Most bossware also records levels of input from the keyboard and mouse—for example, many tools give a minute-by-minute breakdown of how much a user types and clicks, using that as a proxy for productivity. Productivity monitoring software will attempt to assemble all of this data into simple charts or graphs that give managers a high-level view of what workers are doing.
Every product we looked at has the ability to take frequent screenshots of each worker’s device, and some provide direct, live video feeds of their screens. This raw image data is often arrayed in a timeline, so bosses can go back through a worker’s day and see what they were doing at any given point. Several products also act as a keylogger, recording every keystroke a worker makes, including unsent emails and private passwords. A couple even let administrators jump in and take over remote control of a user’s desktop. These products usually don’t distinguish between work-related activity and personal account credentials, bank data, or medical information.
InterGuard advertises that its software “can be silently and remotely installed, so you can conduct covert investigations [of your workers] and bullet-proof evidence gathering without alarming the suspected wrongdoer.”
Some bossware goes even further, reaching into the physical world around a worker’s device. Companies that offer software for mobile devices nearly always include location tracking using GPS data. At least two services—StaffCop Enterprise and CleverControl—let employers secretly activate webcams and microphones on worker devices.
There are, broadly, two ways bossware can be deployed: as an app that’s visible to (and maybe even controllable by) the worker, or as a secret background process that workers can’t see. Most companies we looked at give employers the option to install their software either way. Visible monitoring
Sometimes, workers can see the software that is surveilling them. They may have the option to turn the surveillance on or off, often framed as “clocking in” and “clocking out.” Of course, the fact that a worker has turned off monitoring will be visible to their employer. For example, with Time Doctor, workers may be given the option to delete particular screenshots from their work session. However, deleting a screenshot will also delete the associated work time, so workers only get credit for the time during which they are monitored.
Workers may be given access to some, or all, of the information that’s collected about them. Crossover, the company behind WorkSmart, compares its product to a fitness tracker for computer work. Its interface allows workers to see the system’s conclusions about their own activity presented in an array of graphs and charts.
Different bossware companies offer different levels of transparency to workers. Some give workers access to all, or most, of the information that their managers have. Others, like Teramind, indicate that they are turned on and collecting data, but don’t reveal everything they’re collecting. In either case, it can often be unclear to the user what data, exactly, is being collected, without specific requests to their employer or careful scrutiny of the software itself.Invisible monitoring
The majority of companies that build visible monitoring software also make products that try to hide themselves from the people they’re monitoring. Teramind, Time Doctor, StaffCop, and others make bossware that’s designed to be as difficult to detect and remove as possible. At a technical level, these products are indistinguishable from stalkerware. In fact, some companies require employers to specifically configure antivirus software before installing their products, so that the worker’s antivirus won’t detect and block the monitoring software’s activity.
A screenshot from TimeDoctor’s sign-up flow, which allows employers to choose between visible and invisible monitoring.
This kind of software is marketed for a specific purpose: monitoring workers. However, most of these products are really just general purpose monitoring tools. StaffCop offers a version of their product specifically designed for monitoring children’s use of the Internet at home, and ActivTrak states that their software can also be used by parents or school officials to monitor kids’ activity. Customer reviews for some of the software indicate that many customers do indeed use these tools outside of the office.
Most companies that offer invisible monitoring recommend that it only be used for devices that the employer owns. However, many also offer features like remote and “silent” installation that can load monitoring software on worker computers, without their knowledge, while their devices are outside the office. This works because many employers have administrative privileges on computers they distribute. But for some workers, the company laptop they use is their only computer, so company monitoring is ever-present. There is great potential for misuse of this software by employers, school officials, and intimate partners. And the victims may never know that they are subject to such monitoring.
The table below shows the monitoring and control features available from a small sample of bossware vendors. This isn’t a comprehensive list, and may not be representative of the industry as a whole; we looked at companies that were referred to in industry guides and search results that had informative publicly-facing marketing materials.
Table: Common surveillance features of bossware products

Activity monitoring (apps, websites)
Screenshots or screen recordings
Keylogging
Photoshop online. Webcam/ microphone activation
Can be made ’invisible’
ActivTrak
CleverControl
confirmed
(1, 2)
DeskTime
Hubstaff
Interguard
StaffCop
confirmed
(1, 2)
Teramind
TimeDoctor
Work Examiner
WorkPuls
Features of several worker-monitoring products, based on the companies’ marketing material. 9 of the 10 companies we looked at offered “silent” or “invisible” monitoring software, which can collect data without worker knowledge.How common is bossware?
The worker surveillance business is not new, and it was already quite large before the outbreak of a global pandemic. While it’s difficult to assess how common bossware is, it’s undoubtedly become much more common as workers are forced to work from home due to COVID-19. Awareness Technologies, which owns InterGuard, claimed to have grown its customer base by over 300% in just the first few weeks after the outbreak. Many of the vendors we looked at exploit COVID-19 in their marketing pitches to companies.
Some of the biggest companies in the world use bossware. Hubstaff customers include Instacart, Groupon, and Ring. Time Doctor claims 83,000 users; its customers include Allstate, Ericsson, Verizon, and Re/Max. ActivTrak is used by more than 6,500 organizations, including Arizona State University, Emory University, and the cities of Denver and Malibu. Companies like StaffCop and Teramind do not disclose information about their customers, but claim to serve clients in industries like health care, banking, fashion, manufacturing, and call centers. Customer reviews of monitoring

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